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SMS Consent & Communication Policy

QuestionsFH sends SMS messages to individuals who voluntarily provide their mobile phone number on a memorial page. QuestionsFH is operated by PostcardTaxi LLC and provides digital memorial resources for funeral services.

How the Service Works

At a funeral service, visitors may scan a QR code displayed by the funeral home. The QR code opens a memorial page where attendees can request helpful information related to the service.

Visitors may request items such as:

  • Obituary link
  • Memorial picture gallery
  • Service information
  • Callback request from the funeral director

SMS Opt-In Process

To receive the requested resources via SMS, visitors must:

  • Manually enter their mobile phone number
  • Select the information they wish to receive
  • Explicitly consent to receiving SMS replies

Type of Messages Sent

QuestionsFH sends transactional SMS messages only.

Messages contain the specific resources requested by the visitor such as obituary links or memorial photo galleries.

QuestionsFH does not send marketing messages, promotional campaigns, or recurring SMS notifications.

Message Frequency

Message frequency is one message per request.

Example SMS Message

QuestionsFH: Here are the links you requested.

Obituary: https://example.com/obituary

Memorial Photos: https://example.com/gallery

Reply STOP to opt out or HELP for assistance.

Opt-Out Instructions

Recipients may opt out of receiving SMS messages at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Standard message and data rates may apply depending on the recipient’s mobile carrier.

Policies

For more information please review our policies:

  • Privacy Policy
  • Terms & Conditions

QuestionsFH

Operated by PostcardTaxi LLC
EIN: 83-4638627

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